Director, Workforce Development - SFCCC

JOB TITLE:    Director, Workforce Development                                      DEV. DATE:  9/12/2019
DEPARTMENT:  Programs                                                                         SALARY LEVEL:  IV          
PAYROLL:    Salary/Exempt                                                                       

Reporting the Vice President of Finance and Information, the Director, Workforce Development, is primarily responsible for the development, implementation and management of SFCCC's efforts to recruit, train, and retain a quality, skilled and competent health professions workforce within our partner community health centers/clinics and in community health. Key areas of responsibility are serving as the Center Director and managing activities for the San Francisco Area Health Education Center (AHEC), a federally supported health professions program; serving as the Executive responsible for oversight of the National Health Corps/AmeriCorps program; and other workforce development activities.

Reports to:  Vice President of Finance and Information
Supervises:  National Health Corps Manager; Program Associate
Interpersonal Skills:  Serves as liaison between SFCCC and other local, state and national entities involved in health care workforce development including funders for AHEC and National Health Corps.



  1. Coordinate the design, implementation, and evaluation of health professions service-learning activities in collaboration with Director of Community Services, e.g., through linkages for SFCCC and its partner health centers/clinics with medical residency programs, medical schools, nursing schools, and other academic training programs.
  2. Coordinate the design, implementation and evaluation of continuing education activities for staff of partner health centers/clinics in accordance with AHEC priorities and contract deliverables.
  3. Coordinate the AHEC Scholars program through recruitment of academic partners and recruiting, enrolling and supporting 15 Scholars per grant year to complete all program didactic and experiential requirements.
  4. Report to and solicit input from SFCCC Board of Directors and/or committees regarding continuing education and other AHEC/workforce development activities.
  5. Supervise the development and maintenance of uniform data documentation, collection, analysis and reporting mechanisms and protocols for AHEC activities; prepare and submit data and narrative progress reports on a quarterly basis.
  6. Prepare Scope of Work and other information needed for annual AHEC contract renewals and full proposal information for competitive applications every three to five years.
  7. Work with CFO to develop the AHEC project budget; monitor revenues and expenditures.
  8. Serve as a conduit of information between and participate in program planning and evaluation with the HRSA/Bureau of Health Workforce, UCSF-Fresno California AHEC Program Office, and other California AHECs; attend quarterly AHEC Statewide Policy Advisory Committee meetings and bi-annual National AHEC Organization conference.


  1. Oversee the operations, reporting, and evaluation of National Health Corps San Francisco program.
  2. Supervise National Health Corps Program Manager, overseeing development and management of contractual relationships and compliance with federal funding requirements with lead grantee Health Federation of Philadelphia, NHC SF host sites, and NHC SF members.
  3. Coordinate with SFCCC CEO; VP, Finance and Information and other leadership regarding program planning, budget, scope of work/deliverables for future program renewal applications.


  1. Work with SFCCC VP, Policy and External Affairs and other leadership in the development and execution of long- and short-range SFCCC-based workforce development plans and initiatives.
  2. Responsible for onboarding new SFCCC staff, in coordination with department leads.
  3. Work with SFCCC member clinic Human Resources, Clinic management and other leadership to determine how to best support clinics’ recruitment, retention and other workforce development needs.
  4. Assist in grant writing, reporting, and other fundraising activities related to workforce development.
  5. Network with, and maximize resources of the National AHEC Organization, HRSA Bureau of Health Workforce, State Department of Health Services/Office of Statewide Health Planning and Development, and similar health professions and workforce development organizations at local, state, regional and national levels.
  6. Promote the local, state and national identity of the San Francisco AHEC, NHC SF, and other workforce development programs through media events and contacts; website, blog and social media postings; etc.
  7. Oversee; manage, as needed; and ensure compliance of:
  • High school or college internship, volunteers, educational programs and summer employment programs;
  • Other categorical workforce development programs and projects that SFCCC may initiate and/or operate.
  1. Comply with SFCCC Corporate Compliance and Personnel Policies and Procedures, and report any conduct or event that potentially violates legal, compliance or personnel requirements; fully participate in any related investigation or proceedings.
  2. Perform other duties as assigned.


  1. Bachelor degree in related field; graduate degree preferred.
  2. Commitment to community health, services for marginalized communities, and health workforce development.
  3. Excellent interpersonal skills; demonstrated ability to communicate verbally and in writing, including communication with diverse groups.
  4. Demonstrated ability to work effectively as a member of a team.
  5. Excellent organizational skills; demonstrated ability to design, implement, manage, and evaluate programs.
  6. Demonstrated ability to exercise sound independent judgment and effectively manage time and resources.
  7. Comfortable in dealing with media and public speaking.
  8. Ability to work in diverse environments and with diverse staff composition.
  9. Basic working knowledge of personal computers and word processing, spreadsheet, and data base software applications.


  1. Minimum five years’ experience in program management or administration.
  2. Minimum three year’s supervisory experience.
  3. Experience with training design and implementation.
  4. Experience working within a multi-site agency preferred.
  5. Familiarity with and commitment to working with racially, ethnically and culturally diverse communities.

General working hours are Mon. – Fri. 9 a.m. – 5 p.m.  Must be willing and able to work occasional evening or weekend hours, and to travel to national and regional meetings and local clinic sites.


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                       President & CEO                                                                      Date

I have received and reviewed the preceding job description under which I am hired.  I have had the opportunity to review the description with my supervisor.

___________________________________________________                _____________________

                              Staff                                                                                   Date

___________________________________________________                _____________________

                           Supervisor                                                                             Date

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