NAO UPDATE | Provided as a Member Benefit March 27, 2017

From the President's Office

Happy Monday!


TODAY is March 27th and the deadline is upon us — just two more days before we hit the grant proposal submit button on the HRSA website. This follows countless hours and many days of concentrated work effort as we pulled our best ideas and narratives together to develop our respective proposals. And although there will be several grant winners across the AHEC landscape, some of us may not be awarded federal funding this year. Irrespective of the outcome, each of us should be proud of our fortitude and teamwork to plow through this year's AHEC grant writing process. Hopefully, after a day or two of rest, we can all begin to return to some sense of normalcy in the workplace.


It is indeed unfortunate that I announce the resignation and departure of our dear friend, Paul Rossmann as NAO's primary Point of Contact with the Association Executives Group (AEG), our association management company. Paul's nine-year relationship with NAO leaves a significant void in our organization. His talents, knowledge, and willingness to serve on behalf of our organization have been greatly appreciated. From conference planning and logistics to fulfilling the everyday duties required on behalf of managing NAO, his expertise has helped our organization run smoothly through the years. For these reasons, he will be sorely missed. Paul is seeking out a new career venture. With his many talents and skill sets, I am certain he will be extremely successful in all of his future endeavors. Please join me in thanking Paul for his many years of service, and wish him all the best.

Be assured that your needs will continue to be met by AEG until a new permanent Point of Contact is found. In the interim, Ms. Samantha Danner will assist us with NAO business. A University of Wisconsin-Milwaukee graduate, Samantha holds a B.S. degree in Educational Studies and Youth Leadership with minors in Psychology and Community Engagement & Education. Samantha has experience in administrative and event planning management as well as trade show management. She also has non-profit experience. The AEG management team will provide support and oversight to assist Samantha during this time of transition.


A quick reminder that the deadline for submission of application materials for the NAO Chief Executive Officer position has been extended to Friday, March 31, 2017. The position announcement can be seen here. Remember to broadly share this information with your professional colleagues and friends and encourage them to apply as quickly as possible. Reviews of applications will begin next week.

Onward and upward,


National Training Center

Funding for special projects available

We are very pleased to announce two new funding opportunities to you!

  1. FOR CURRENT STATE ENTITIES ONLY: The first announcement will come to State Entities through email! This category of special projects is titled State-Entity Evidence-Gathering Project and will only be available for current HPV Project State Entities. The primary deliverable for this project will be to report immunization rate data for selected practices in your region.
  2. FUNDING OPPORTUNITY FOR ANY NAO MEMBER AHEC: The second announcement will be announced via an upcoming Monday Update and be available to all NAO members (including current State Entities). This category is simply titled HPV Special Projects and will be open to your creative ideas that fit in with the current HPV project and preference will be given to states with the lowest vaccination rates, projects that target special populations, involve expanded but relevant training topics or demonstrate new/emerging vaccination support models.

Look for more information soon! We will also be hosting a special projects informational session set for 2 p.m. ET on Wednesday, April 5. Register Now.

Dental, medical and nursing credits available for next national webinar

Credits have been awarded for our next webinar set for 2 p.m. ET, Thursday, April 6. Credits include: 1 ACCME credit hours for physicians and physician assistants; 1 ANCC contact hours for nurses; and
1 CEU for dentist, dental hygienists and dental assistants.

"HPV Vaccination: A Pinch of Prevention is Worth a Pound of Cure" will discuss the incidence of cancers of the oropharynx (back of the throat, including the base of the tongue and tonsils). It is estimated that more than 12,000 new cases of HPV-associated oropharyngeal cancers are diagnosed in men and more than 3,000 in women each year in the United States, according to the CDC. HPV vaccination is the only way to prevent this growing epidemic. Please join us in promoting the next webinar to medical professionals, dental professionals, health professions students and medical office staff in your region!

Speakers are Dr. Lori Racha, assistant professor of Pediatrics at the Robert Larner College of Medicine at the University of Vermont, and Dr. Damon Silverman, associate professor of Otolaryngology Head and Neck Surgery at the Robert Larner College of Medicine at the University of Vermont. Register Now

Partnership training for State Entities this week!

Why are partnerships important? How can I identify and initiate potential partnerships? What's in it for my AHEC? All State Entities involved in the HPV project are required to attend an upcoming partnership training webinar, "HPV Project: Partnerships are the Key," at 2 p.m. ET, Thursday, March 30. Register Now. Although the training will focus specifically on potential HPV partnerships and be most benefical for those AHECs involved in the HPV Project, other AHECs are welcome to join.

Website Content Clarity

Clearly, you want information on your website to be clear and concise, or it wouldn't be posted for the world to see. So what can you do to improve reader comprehension of your message? According to VisibleThread, plenty. As part of their project to evaluate US Health Insurance Websites, VisibleThread recommends considering:

  • Readability: How readable is the content? At what grade level is content written? Do you use scientific or medical language?
  • Passive Language: Active language communicates clearly. What proportion of sentences are passive?
  • Long Sentences: What proportion of all sentences are too long?
  • Word Complexity Density: Density rating is the proportion of complex words relative to total word count.

Upcoming Events

Health Literacy & Patient Centered Outcomes Research Public Webinar
Tuesday March 28, 2017
2:00pm EDT

In 2015/2016 the Patient-Centered Outcomes Research Institute (PCORI) funded the Health Literacy Annual Research Conference (HARC), in part to examine the synergy between health literacy and patient-centered outcomes research (PCOR). This public webinar will present findings and future directions of important connections between these fields.

Pre-Registration is not required, just log in at 2:00pm EDT on March 28!

To join the online meeting:

  1. Go to
  2. Enter your name and email address.
  3. Enter the meeting password: pcori
  4. Click "Join Now".

Teleconference information
Call-in toll-free number: 1-866-503-4605 (US/Canada)
Conference Code: 634 879 6249


Patient-Centered Care: Reducing Risk & Improving Outcomes Through Health Literacy

Friday, April 21, 2017, 10:00 am - 12:00 pm

This webinar will call for health professionals' action on increasing health literacy. It will draw on research about the correlations between health literacy and health outcomes and demonstrate the systemic nature of the problem. Participants will then be introduced to the variety of approaches individual health care professionals can take to increase health literacy. Participants will also be exposed to the ways that health care organizations can address the problem and how addressing health literacy makes good business sense to a health care organization.

Register here, or contact Eriz Hughey at 616-771-9487 or email at for more information.

The NAO National Training Center:
Helping AHECs be Successful!

Have you heard about the NAO National Training Center (NAO-NTC) but weren't really sure what it is?

Have you participated in any national AHEC projects or wondered how to participate?

Could your AHEC center benefit from training to increase its organizational capacity to do more programming?

While some people solely equate the NAO-NTC with recent partnerships, like the CDC's current HPV grant, or the past Veteran's Mental Health initiative, this webinar will help explain that the scope of the NAO-NTC goes beyond management of grants and contracts. 

You can access the archived webinar at

Other News

Center Directors

Are you aware that nearly 100% of network volunteer leadership keeps our organization working through the NAO committees?

Join NAO Committee Chairs/Co-Chairs as they describe the roles that shape the mission of NAO through their standing operating committees.

Committee membership helps us develop our NAO network strength. Join us to learn more about our organization and meet our committed colleagues from across the country.

Please attend the NAO Committee Chairs Update!

Center Director Constituency Group Call – for all members!

Wednesday, April 12
12 noon CST (1 p.m. EST)
Passcode: 33402919

Harness the Power of AmeriCorps to Address Mental Health Challenges in Your Community

The Mental Health First Aid Corps is accepting applications from agencies interested in hosting a full-time AmeriCorps member for the 2017 program year.

Application deadline - March 31, 2017
Notice of Acceptance – April 14, 2017
AmeriCorps Member Service Year Start Date – Sept/Oct 2017

Click here to complete our simplified host site application

The Mental Health First Aid Corps is an innovative AmeriCorps Program that supports implementation of MHFA in communities across the nation. AmeriCorps members, trained as MHFA instructors, are placed at host sites focusing their service year implementing MHFA.

Since its inception, MHFA Corps AmeriCorps members have had tremendous impact at their host site agencies. Click here for impact information

Benefits of Hosting an AmeriCorps Member

An AmeriCorps member improves your organization's capacity to address mental health needs in your community through service. A full-time AmeriCorps member serving 40 hours per week for 10 months at your agency will:

  1. implement MHFA certification classes;
  2. build capacity to address community mental health care needs; and
  3. raise funds to support mental health focused service activities.

How Health360 Fits In

Health360 leads the MHFA Corps in partnership with the Corporation for National and Community Service and the National Council for Behavioral Health.

Health360 handles all administrative requirements for your AmeriCorps member so you can focus on building effective programs that improve people's lives.

To learn more you can contact Tricia directly at: or 203-758-1110 x11

Special Interest Groups

Please keep the momentum going on the NAO SIGs — I know that they have been useful! Remember: anyone can add a SIG and work with AHEC colleagues from anywhere in the country. It may make sense to create more SIGs regarding AHEC redesign with a focus on practice transformation. If there is interest, we can supply a dial-in number and log-in for those interested in sharing information and resources.​

Here's the link to the growing spreadsheet; and remember, you can edit and add areas of interest.

Job Opportunities

Please remember to check out the Employment section of the NAO website for current job listings.

Current Openings are for:

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Email Contact: Paul Rossmann

National AHEC Organization
7044 S. 13th St.
Oak Creek, WI 53154