NAO UPDATE | Provided as a Member Benefit March 20, 2017

From the President's Office

Happy Monday and Happy 1st day of Spring:

I write today with only a couple of quick reminders.

  1. Happy Grant Writing: T-0: 8 days
  2. Please note that the deadline for applying for the NAO CEO Position has been extended until Friday, March 31.
  3. Please note tomorrow's National Training Center session from 2-3 pm. Details and registration are provided below.

Again, just quick reminders as I am sure that many of us are finalizing the details of our grant applications.

Onward and upward,


National Training Center

Next national webinar – start promoting now!

Cancers of the oropharynx (back of the throat, including the base of the tongue and tonsils) are on the rise! It is estimated that more than 12,000 new cases of HPV-associated oropharyngeal cancers are diagnosed in men and more than 3,000 in women each year in the United States, according to the CDC. HPV vaccination is the only way to prevent this growing epidemic. Please join us in promoting the next webinar to medical professionals, dental professionals, health professions students and medical office staff in your region!

"HPV Vaccination: A Pinch of Prevention is Worth a Pound of Cure" is set for 2 p.m. ET, Thursday, April 6. Speakers are Dr. Lori Racha, assistant professor of Pediatrics at the Robert Larner College of Medicine at the University of Vermont, and Dr. Damon Silverman, associate professor of Otolaryngology Head and Neck Surgery at the Robert Larner College of Medicine at the University of Vermont. Register Now

Continuing education credits are pending for this event.

Alaska AHEC uses quarterly newsletter to share resources

The Alaska AHEC has partnered with the American Cancer Society for the NAO HPV Immunization Project, training health professionals and providing resources to increase HPV vaccination in Alaska, Washington, Idaho and Oregon. As part of their efforts, they send an HPV newsletter at least every quarter with the latest resources and promotion of upcoming HPV training events. More than 800 are on their distribution list and includes past training program participants, partners and organizations in each state that work with vaccination. Their latest newsletter – that came out last week – features a link to the HPV State Profile Sheets, office posters, resources from CDC, the ACS partner newsletter and survivor videos, and registration links for upcoming webinars. Not only attractive and informative but chock-full of great HPV information. Way to go, Alaska!

Tips for Avoiding Medspeak, and Being Understood

According to the Association for Healthcare Research and Quality (AHRQ), patients immediately forget 40 - 80 % of the medical information relayed to them during physician visits, and nearly half of what they do remember is wrong. You can read the research on this here.

AHRQ recommends these communication techniques to help yourself be understood:

  • Greet people warmly
  • Make eye contact
  • Listen carefully
  • Use non-medical, plain language
  • Use the other person's words
  • Slow down
  • Limit and repeat content
  • Be specific and concrete
  • Show graphics
  • Demonstrate
  • Invite participation

Health Literacy Special Interest Group Update

We have a new date and time for the new year! If you would like to be involved in an AHEC focused, national discussion of health literacy programs and issues, join in for Fourth Friday conference calls:

When: Fourth Friday, March 24, @ 2pm EST
Call: 712-770-4010
Code: 665-323#


Patient-Centered Care: Reducing Risk & Improving Outcomes Through Health Literacy

Friday, April 21, 2017, 10:00 am - 12:00 pm

This webinar will call for health professionals' action on increasing health literacy. It will draw on research about the correlations between health literacy and health outcomes and demonstrate the systemic nature of the problem. Participants will then be introduced to the variety of approaches individual health care professionals can take to increase health literacy. Participants will also be exposed to the ways that health care organizations can address the problem and how addressing health literacy makes good business sense to a health care organization.

Register here, or contact Eriz Hughey at 616-771-9487 or email at for more information.

The NAO National Training Center:
Helping AHECs be Successful!

Have you heard about the NAO National Training Center (NAO-NTC) but weren't really sure what it is?

Have you participated in any national AHEC projects or wondered how to participate?

Could your AHEC center benefit from training to increase its organizational capacity to do more programming?

While some people solely equate the NAO-NTC with recent partnerships, like the CDC's current HPV grant, or the past Veteran's Mental Health initiative, this webinar will help explain that the scope of the NAO-NTC goes beyond management of grants and contracts. 

Please join us on Tuesday, March 21, from 2-3 p.m. EST for an educational webinar and learn how to access and benefit from this NAO resource.

Register online at:

Other News

Harness the Power of AmeriCorps to Address Mental Health Challenges in Your Community

The Mental Health First Aid Corps is accepting applications from agencies interested in hosting a full-time AmeriCorps member for the 2017 program year.

Application deadline - March 31, 2017
Notice of Acceptance – April 14, 2017
AmeriCorps Member Service Year Start Date – Sept/Oct 2017

Click here to complete our simplified host site application

The Mental Health First Aid Corps is an innovative AmeriCorps Program that supports implementation of MHFA in communities across the nation. AmeriCorps members, trained as MHFA instructors, are placed at host sites focusing their service year implementing MHFA.

Since its inception, MHFA Corps AmeriCorps members have had tremendous impact at their host site agencies. Click here for impact information

Benefits of Hosting an AmeriCorps Member

An AmeriCorps member improves your organization's capacity to address mental health needs in your community through service. A full-time AmeriCorps member serving 40 hours per week for 10 months at your agency will:

  1. implement MHFA certification classes;
  2. build capacity to address community mental health care needs; and
  3. raise funds to support mental health focused service activities.

How Health360 Fits In

Health360 leads the MHFA Corps in partnership with the Corporation for National and Community Service and the National Council for Behavioral Health.

Health360 handles all administrative requirements for your AmeriCorps member so you can focus on building effective programs that improve people's lives.

To learn more you can contact Tricia directly at: or 203-758-1110 x11

Special Interest Groups

Please keep the momentum going on the NAO SIGs — I know that they have been useful! Remember: anyone can add a SIG and work with AHEC colleagues from anywhere in the country. It may make sense to create more SIGs regarding AHEC redesign with a focus on practice transformation. If there is interest, we can supply a dial-in number and log-in for those interested in sharing information and resources.​

Here's the link to the growing spreadsheet; and remember, you can edit and add areas of interest.

Job Opportunities

Please remember to check out the Employment section of the NAO website for current job listings.

Current Openings are for:

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Email Contact: Paul Rossmann

National AHEC Organization
7044 S. 13th St.
Oak Creek, WI 53154