NAO UPDATE | Provided as a Member Benefit April 18, 2016

From the CEO's Office

I'm up in Boston today watching a few training partners participate in today's Boston Marathon and ​will be working Tuesday through Thursday this week, as it's April vacation for the kids here in Rhode Island. I will be available via phone i​f necessary and certainly will be checking email regularly. I will be back in the office full-time on Monday April 25th.

NAO 2016 Washington, D.C. Conference: Register NOW!

Only ten (10!) weeks until the NAO 2016 Washington, D.C Conference! That's two and a half months--which is not a lot of time and will certainly fly by. Register now before it slips off your 'to-do' list. ​ ​

Another one of my favorite things to do in while in Washington is to visit the National Museum of the American Indian. It's a fabulous museum and is right down the Hill from the House Office Buildings,​located on the National Mall between the Smithsonian's National Air & Space Museum and the U.S. Capitol Building. Not only is it an amazing museum, it's a great place to grab lunch or a snack at the "Mitsitam Cafe". "Mitsitam" means "Let's eat!" in the Native language of the Delaware and Piscataway peoples. The museum's Mitsitam Native Foods Cafe enhances the museum experience by providing visitors the opportunity to enjoy the indigenous cuisines of the Americas and to explore the history of Native foods. The Cafe features Native foods found throughout the Western Hemisphere, including the Northern Woodlands, South America, the Northwest Coast, Meso America and the Great Plains. Each of the five food stations depict regional lifeways related to cooking techniques, ingredients, and flavors found in both traditional and contemporary dishes. Selections include authentic Native foods such as traditional fry bread and corn totopos as well as contemporary items with a Native American twist—think buffalo burgers!"​ It's really a fabulous place and easily accessible from the Hill after your visits on June 29th!

I look forward to seeing YOU at our NAO 2016 Conference in just TEN weeks!​

Congratulations to CT AHEC Director Dr. Bruce Gould on ​being named Medical Director at Community Health Center Association of Connecticut

Tuesdays with Trachtenberg

A Tool for Connecting with Colleagues AND catching up on all things NAO

"Tuesdays with Trachtenberg" will be going on a little holiday during the month of April and will be back in May. I'm not sure where it's going, but I've heard that maybe it's heading to Costa Rica. Please continue to watch the Monday Update for the date of the next call.​

Special Interest Groups: Gaining Steam and Connecting AHECers!

The SIGs continue to roll along! Please take a look at the spreadsheet and consider joining a SIG that aligns with your interest areas and your AHECs' strategic priorities.​

Remember once again: ​You DO NOT need to be an expert in your area or areas of interest; the only requirement is that you organize the group using the free conference call number we've provided for you. Go forth and engage with your colleagues! I'd love to hear how some of the meetings have gone and what the plans going forward are.​

For those groups that are making good progress, please consider meeting at the NAO 2016 conference in DC. It will be a good way to connect in-person to keep the work alive!​

Here's the link to the growing spreadsheet; and remember, you can edit and add areas of interest:

Good Reads!

NAO Member Profile Update Information

Attention NAO Members,

Now is the perfect time to take a moment and update your member profile for NAO to make sure we have the most current information not only about you, but about each center and program office.  To update your profile, please go to, log in using your member user id and password and update your profile. If you forgot your user id and password, simply click on the blue box that says "I forgot my User ID and Password", and follow the instructions. 

If you are AHEC staff and do not currently receive information from the NAO organization, and you are interested in doing so, please have your AHEC manager go to, click on the membership tab at the top and then click on member profile update, log in and update their profile and add your name and e-mail address. To search for the manager at your AHEC that can add login accounts,  click here. Once they have done this, you will receive your own user id and password which will allow login access to the members only section of the NAO website, receive our weekly Monday Update Newsletter, be able to register for any NAO conferences at the member rate and more. 

In the event that you or your AHEC manager have difficulty performing any of these functions noted above, or if you are having trouble logging in, please contact our Customer Care department at, or (414) 908-4953 x450.

Thank you for helping us out and updating this important information.

Best Regards,

NAO Membership Committee

National Training Center

Getting the word out about the HPV project!

The NAO HPV project team is looking forward to touting the project's success thus far and also promoting the strength of the national AHEC network at some upcoming national immunization conferences! Gretchen Forsell, Project Director, will be speaking at the 2016 National Conference on Immunization Coalitions & Partnerships in May in Indianapolis, along with Cathy Whaley, the HPV State Entity from Indiana, and several other CDC grantees working on increasing HPV vaccination rates. Two more abstracts for presentations were submitted for upcoming conferences in August and September – the National Conference on Increasing HPV Vaccination, sponsored by the American Cancer Society HPV Vaccination Roundtable, and the 47th National Immunization Conference at CDC. And, of course, you can expect an HPV project presentation at the NAO Conference in June. Hope to see you there!

Webinar recordings

Did you miss one of our webinars? You're in luck! All of the recordings are available on the HPV webpage. While you're there, check out the resources available and project successes by region, too!

Non-Educational Learning Supports

Last week we talked about how repeated exposure or reinforcement is needed to retain knowledge over time. Non-educational support strategies can do just that without having to continually re-educate learners. You may know these strategies by their functional names like patient reminders, or chart reminders; generally they act as triggers to adopt certain behaviors or processes. For example, a sign by the elevator could encourage people to take the stairs and be part of an obesity reduction campaign. A sign in a patient's room asking anyone who has diabetes to take off their shoes and socks can serve as a diabetic foot exam reminder to physicians. These environmental supports make it easier for people to remember their training and can be applied to almost any topic or field. Health literacy concepts are no exception! You can utilize a document checklist to make sure your public materials conform to plain language standards, or, in academic teamwork you can assign a rotating medical student to act as an observer whose role it is to monitor and think about communication from a patient's perspective. What non-educational support strategies can you add to your programs?

2016 Conference Information



Early Bird registration for the NAO 2016 Washington, DC Conference is OPEN! This is the perfect time to take a moment and register for the upcoming conference so you can take advantage of the early bird registration discount. You can register individually by going to and clicking on the link for the conference found on the home page. To register, click on the registration tab and follow the instructions. If you wish to register a group of people, you can print the .pdf registration form also found on the registration tab, complete one for each person, and fax them to the NAO registration team at 414-768-8001. Remember, we must receive your fax by the end of business on Friday, May 13th in order to take advantage of the early bird discount.

  • New Directors Orientation: If you are a new Center or Program Director, don't forget to sign up for this exciting and informative training for all new directors. You must register in advance to be able to attend.
  • Monday Evening Welcome Reception: Enjoy a nice evening of networking with your fellow AHECers, and check out the poster session as well. You must register in advance to attend.
  • Tuesday Evening Dinner and Awards Banquet: Come join all attendees at a spectacular and fun Dinner and Awards Banquet. Network with other AHEC staff, and come support our award winners. We have some exciting, and absolutely fun entertainment for you. You must register in advance to attend.


Don't forget to make your hotel reservations at the


and secure the NAO special negotiated conference rate.

Hotel reservation deadline is June 6, 2016

You can make your hotel reservations on-line by selecting the Hotel tab on the conference web site. Please take a moment to read all of the important information included on that page. A link to make your hotel reservation is noted in this area of the conference website. Please note that the last day to book your reservation with the Renaissance Washington, DC Downtown Hotel and get the NAO conference rate is by 5pm, Friday, June 6th. After this date, the rooms will be released back to the hotel and any reservations made after that date will be based upon availability and current room rates.

A SPECIAL ROOM RATE of $229/night - single/double has been reserved for NAO conference attendees. Please have your credit card available when making your reservation. The hotel will charge a (1) night’s deposit to your credit card in order to hold your reservation.

NOTE: All reservations must be made on or before the cutoff of June 6, 2016 to take advantage of the negotiated NAO Room rate. Any reservations made after the cutoff date shall be at the hotels current available rate.

Book early to ensure you get the group rate.

Please consider when making your plans for Washington, DC, to do your best to arrange to stay in the conference hotel. You will benefit as the conference events will all be at your doorstep, and you'll have lots of opportunities to network and meet up with new and old friends. And NAO will benefit; as you may know, NAO conference contracts are signed with hotels a couple of years in advance. These contracts include a specified number of "room nights" which we have to fill. If we fall short, we pay a significant amount of money in penalties. Given the current economy, our organization, like many others, is suffering short-falls. It is possible that NAO may not be able to afford to do annual conferences if we end up too far in the red, so please, do what you can to continue to support NAO by booking your room at the Renaissance Hotel.

See you in Washington, DC!

Mary Craig and Anna Wenders
Conference Co-chairs

Save the Dates!

The National AHEC Organization’s Countdown to the Capitol webinar series is designed to prepare the entire NAO membership to join together as one strong voice on Capitol Hill during the 2016 NAO Conference; AHEC on the Hill: A Capitol Idea. The 2016 NAO Conference will be held June 27th- 30th, 2016 at the Renaissance Washington, D.C. Downtown Hotel.

NAO is planning activities throughout the coming months to support the membership as you prepare to visit Washington, D.C. and tell your important story to your elected officials.

Please save the date for the upcoming Countdown to the Capitol webinar:

Friday, May 13, 2016 12:30 PM – 1:30 PM Eastern Time — Register Now!

More information on each webinar will be shared in the near future. The content for each topic in the series is designed to meet the membership needs and is based on results from NAO advocacy survey. Each webinar will present a different Advocacy topic and will build upon the previous webinar. This interactive robust webinar series will share proven strategies, provide tools, allow for dialog and time for questions.

The Countdown to the Capitol is brought to you by your NAO leadership, the NAO Conference Planning Committee and its Advocacy Subcommittee, Health and Medicine Counsel of Washington, NAO Public Policy Committee and through the coordination and efforts of many, many others within NAO.

Stay tuned for more details and registration information and welcome aboard as we Countdown to the Capitol!

For more information, please contact your NAO Public Policy Co-Chairs:

Angela M. Boyer (Indiana AHEC Network)

Kristina Fjeld-Sparks (New Hampshire AHEC)


Check out this amazing slate of keynote speakers for the 2016 Conference.

  • Patti Dobrowolski – a visual goal setter – will kick off the conference by boosting our organizational genius. Patti captivates and inspires audiences, helping them tap into their innate creativity to identify compelling visions and craft bold plans. This TEDx speaker, critically acclaimed comic performer, writer and business consultant will provide an innovative visual keynote guaranteed to inspire employee and leadership creativity. To see videos of Patti's TED talks, visit her website.

  • Dr. Damon Tweedy, author of the New York Times bestseller Black Man in a White Coat, will share with us his frontline look at race and medicine. This passionate and profound memoir grapples with race, bias, and the unique health problems of black Americans. It was one of TIME Magazine's Top 10 Nonfiction Books of 2015, and USA Today described it as "A timely, thought-provoking examination of our heartbreaking health care system." Dr. Tweedy is a graduate of Duke Medical School and Yale Law School. He is assistant professor of psychiatry at Duke University Medical Center and staff physician at the Durham VA Medical Center.

  • Dr. Jonathan Oberlander, a national health policy expert from UNC Chapel Hill, will wrap up the conference by sharing his perspectives on health care politics and policy and health care reform. His work explores ongoing political fights over and implementation of the Affordable Care Act, health care cost control, Medicare reform, and the fate of CHIP. He has been featured in articles and interviews in the New York Times, Washington Post, Wall Street Journal, Los Angeles Times, National Public Radio, the BBC, CBS News and PBS.

Look for registration information and highlights on additional speakers soon.


Psychological Health Webinar: Prevention of Sexual Abuse of Children

Apr. 28, 2016; 1-2:30 p.m. (ET)

Child sexual abuse refers to the entire spectrum of sexual crimes and offenses in which children up to age 17 are victims. The U.S. Department of Health and Human Services' Children's Bureau report Child Maltreatment 2010 found that 9.2 percent of victimized children were sexually assaulted with children being the most vulnerable to sexual abuse between the ages of 7 and 13. Child sexual abuse victims often feel significant distress and display a myriad of short- and long-term psychological symptoms and developmental delays, and they are at increased risk for experiencing future sexual assaults.  The webinar will discuss promising strategies for prevention of child sexual abuse including school-based education, parent education, treatment for victims, treatment for juvenile and adult offenders, law enforcement training, and interviewer training. 

 At the conclusion of this webinar, participants will be able to:

  • Recognize the diverse dynamics involved in sexual abuse of children
  • Demonstrate knowledge about the prevention of child sexual abuse
  • Illustrate comprehension of the role of the internet in child sexual abuse

David Finkelhor, Ph.D.
Professor of Sociology and University Professor
Director, Crimes against Children Research Center
Co-director, Family Research Laboratory
University of New Hampshire
Durham, New Hampshire

Vladimir Nacev, Ph.D., ABPP
Acting Chief, Implementation Division
Deployment Health Clinical Center
Silver Spring, Maryland

Continuing Education
Continuing education credit is available from Professional Education Services Group (PESG).  You must register by 3 p.m. (ET) Apr. 28, 2016, to qualify for the receipt of continuing education credit.  

The awarding of continuing education credit is limited in scope to health care providers who actively provide psychological health and traumatic brain injury care to U.S. active-duty service members, reservists, National Guardsmen, military veterans and their families.

Sign up for the webinar at Please note, registration is required for each webinar regardless if the participant has an existing PESG account. Upon completion of registration, a confirmation email will be sent providing webinar event details.

Once registered, you may use Adobe Connect or Defense Collaboration Services to attend the webinar.

If you have questions or need assistance, please email the DCoE webinar team at

The Military Health System Speaker Series has an upcoming educational opportunity that offers up to 6 hours of Continuing Education Credits.

Date: 18 May 2016, 9:00 A.M. TO 4:30 P.M. (EST)

Topic: Mental Health

This activity has been designed to meet the educational needs of physicians, physician assistants, nurses, nurse practitioners, occupational therapists, physical therapists, medical coders, health care executives, social workers, pharmacists, case managers, psychologists, speech language professionals, counselors and other healthcare professionals who support/care for U.S. active-duty service members, reservists, National Guardsmen, military veterans and/or their families.

Registration is set to open on 4 May 2016.

Please mark your calendar and save the date!

Other News

Call for Proposals

The National Center for Interprofessional Practice and Education, in collaboration with the Robert Wood Johnson Foundation, The John A. Hartford Foundation, the Josiah Macy Jr. Foundation and the Gordon and Betty Moore Foundation, is soliciting proposals designed to accelerate the development of creative, robust and sustainable interprofessional initiatives in which graduate nursing and one or more other professions actively learn and work together with individuals and their families in community-based clinical settings.

The goal of the initiative is for health and other professional schools, with a history of collaboration, to work together with a community partner and the individuals and families that it serves to develop innovative, creative and sustainable interprofessional clinical initiatives that accelerate their existing interprofessional education (IPE) and collaboration (IPC) work.

Awards: Up to 20 graduate nursing programs that collaborate with one or more professional schools and a community clinical setting will receive up to $50,000 for a two-year initiative. The recipient is required to provide a 1:1 match of cash. Matching funds can be provided by the applicant school, professional school partners, university and/or clinical community partners or others committed to the success of the initiative.

For more information, see the flyer here.

Job Opportunities

Please remember to check out the Employment section of the NAO website for current job listings.

Current Openings are for:

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Email Contact: Robert M. Trachtenberg, MS

National AHEC Organization
7044 S. 13th St.
Oak Creek, WI 53154