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February 09, 2015

From the CEO's Office

Another week; another big storm in the northeast. It's a true New England winter this year and I'm hopeful that soon I won't have to trudge to the YMCA to run on the treadmill so as to avoid the perpetually icy roads in the early dark ​morning hours. I know the sun will be shining and warm, longer days will await us when we convene in Orlando, Florida this May for our inaugural NAO Business Summit; I can't wait and I look forward to seeing many of you there! Please see below for additional information--and the release of the conference website with greater detail is just around the corner. ​In the meantime if you have any questions please do not hesitate to call or email me.​

NAO Spring Business Summit May 12-May 14, 2015

Planning for the first ever NAO Spring Business Summit continues to be in high gear! The Business Summit will be held in Orlando, FL from May 12-14 2015. Conference website and hotel information will be coming out in the next couple of weeks. Below please find some 'high-altitude' information regarding the Summit::

Target Audience: AHEC Directors, Program Directors, and key staff interested and motivated to focus on center sustainability and growth, and willing to take the time and expense to engage with like-minded peers to share information, tools and resources – along with products and services – toward this end.

While the agenda may change slightly over the coming months, attendees can generally expect to receive

  • ​Three-level financial instructions and resources on how to run a center:
    • a. Basic budgeting and accounting for AHECs
    • b. Managing multiple grants and contracts
    • c. Social Enterprise (venture-based) budgeting, accounting and reporting
  • Information and tools for restructuring an AHEC: techniques for effectively managing significant loss of grant funding​​
  • ​Information and direction for diversifying the AHEC funding portfolio
  • ​Information and access to capitalize on partner, business and program opportunities at a national level
  • Tools and resources for developing social enterprise practices
  • ​​Access to the "AHEC Business Marketplace" - a face-to-face, interactive, hands-on forum for AHEC leaders to exchange information, and possibly initiate contract discussions, regarding AHEC-related products and services
  • ​A grant-writing workshop: full day and will require an additional small registration fee​

Many thanks to the conference planning committee for doing a great job in planning a top-notch event. Marilyn Mesh, Richard Merchant, Mary Craig, Mary Helgeson, Glenda Stanley, Carol Giffin-Jeansonne, Marty Schaller and the team at NAO HQ have done an enormous amount of work; much appreciated!

Webinar today!

Don't miss the last chance to get the scoop and ask your questions about the HPV Regional Coordinator position live! Register now for the webinar set for today at 4 p.m. Eastern. (This webinar will contain the same information as last week's webinar on the same topic.) Can't make it? Drop a note to to request a copy of the live recording, job announcement, job description and application.

Need to get caught up on what this project is all about? Watch our Project Kickoff and access our HPV Project FAQs.​

CORE Data Collection Request: We Need Your Data. Please send by February 15th if you have not yet!​

NAO Shortened and Simplified Annual Data Collection
Periods 1 & 2 2013-2014 and Period 1 2014-2015
Please Respond – Everyone's Data is Critical to Continued Federal Funding

In response to comments received on past data requests and in our continued effort to improve NAO data reporting, NAO CORE has made significant changes in our approach to annual data collection for the 2013-2014 and 2014-2015 reporting periods.

  • There is now only one short form to be completed for each reporting period.
  • 2013-2014 Report    2014-2015 Report
  • The questions can be answered by pulling data directly from your federal reports. You will not need to run any new numbers.
  • In a pilot test of AHECs working from their own Excel spreadsheets, the average form completion time was just 1 to 2 hours.

The few hours that you spend completing the forms could make all the difference as to whether or not AHECs continue to receive federal funds.

  • As you know, AHEC has not been included in the President's budget proposal for the past three years. While Congress has put us back in the budget each year, we cannot count on this continuing.
  • We must make every effort possible to get the President to recognize the value of AHEC and the only way to do so is to provide our leadership with accurate data with which to make the case.
  • As you also know, outcomes reported in HRSA's budget justification often do not accurately or fully reflect our impact. We must have our own data – data that mirrors all of our hard work.
  • Due to the poor response rates we have experienced in the past few years, our NAO leadership is currently relying on outdated data. We must provide them with current data to help them make our case.

We are asking for two sets of data:

  • your 2013-2014 data, since this is the data that HRSA will use to justify the 2016 budget; and
  • your period 1 2014-2015 data, because we believe that going forward reporting will be easiest if you can complete the NAO request at the same time that you complete your federal reporting.

We have included specific instructions on each form that should allow you to complete the form efficiently and with the smallest time investment – an investment in AHEC's future.

In addition to completing the forms noted above, we would like you to share any questions and comments you had regarding your federal reporting, and any individual guidance you received from your project officer or the technical assistance center (e.g., types of sites you should/should not report, types of rotations you should/should not report, pipeline programs you should/should not report, etc.). We would also like to know your thoughts on the data you are reporting to NAO. Do you feel the numbers you are providing accurately reflect your program? If not, why not?

Please, please, please take the time to provide the requested data. The importance of your data and your comments on the reporting process cannot be overstated. We believe you will be surprised at how relatively painless it is. Please help us provide our leadership with the data they need to tell our story and demonstrate our value to our legislators. We cannot do it without you.

All data should be submitted to Kerrin Smith, NAO CORE Annual Data Collection and Reporting Co-Chair, at on or before February 15, 2015. Reporting questions should be directed to Detra Brown, NAO CORE Annual Data Collection and Reporting Co-Chair, at

Your participation in the NAO data collection effort has never been more important. Every AHEC matters. We must have 100% participation!

Thank you!

"Tuesdays with Trachtenberg"

We had a great call last week where we discussed the President's FY2016 Budget Proposal and its effect and implications for the AHEC Program (which by now should be obvious). The next "Tuesdays with..." call will be Tuesday February 17th, and, as a reminder, calls are now being held every other week from 12:30-1:30 EST: Please dial in at 1-605-475-3220: Passcode: 245171#. Please join us to see where the dialogue will go!

Introduction to Farmworker Justice's Youth Leadership Curriculum

Farmworker Justice (FJ) collaborates with community-based organizations to build and implement programming that positively impacts the health and wellbeing of farmworkers and their families. Most farmworkers are Spanish-speaking who migrated to the US from Mexico and Central America. A growing number of farmworkers speak indigenous languages. Much of FJ's community-based work uses the promotores de salud model, which trains farmworkers to become peer health educators on occupational safety and health, health insurance, and HIV. Last year, FJ developed a leadership curriculum for adult promotores de salud to increase involvement and board participation among farmworkers at community health centers. Since then, several of our community-based partners have expressed an interest in developing youth leadership programs. One exciting program that recently started involves rural Latino youth who either worked as farmworkers or are the children of farmworkers. The majority of the group members are trilingual - speaking Spanish, English, and a Mexican indigenous language. Several have already been trained and hired as interpreters at the local community health center.

Given AHEC's expertise and experience in youth leadership and workforce development, FJ seeks to work with regional AHEC organizations to guide the development of a curriculum that will build youth leadership skills, introduce farmworker youth to topics related to community health and health careers, and help them become involved in their local community health centers. We also plan to design curriculum components for organizations to encourage and support meaningful youth participation within community-based organizations and community health centers.

Please respond to me by CoB Friday February 13, 2015 if you are interested in learning more.

​Have a great week and stay warm!


Youth Mental Health First Aid Corps

Northwestern CT AHEC (NWCTAHEC) is requesting proposals from AHECs interested in participating in the Youth Mental Health First Aid Corps.

Follow this link for a copy of the Request for Proposals.

NWCTAHEC seeks AHECs to serve as the host site for a full-time AmeriCorps member during the program year September 2015 to August 2016. AmeriCorps members will be trained as Youth Mental Health First Aid (YMHFA) Instructors and will implement YMHFA trainings for a wide cross section of community members who work with young people. Host site staff is also able to be trained as a YMHFA instructor to help build sustainability for the YMHFA program.

YMHFA is an evidenced based training program that helps individuals and communities better understand mental health and respond appropriately to adolescents who may be experiencing a mental health issue. In the aftermath of the tragedy at Sandy Hook Elementary School in Newtown, CT, President Obama and other national, state and local leaders are calling for the widespread implementation of YMHFA as a strategy to improve access to mental health care services for young people suffering from mental illness.

Intent to Submit Proposal Due Date – January 16, 2015
Please email your intent to submit a proposal to
Intent to apply is not mandatory but is helpful to NWCTAHEC for planning purposes.

Proposal Due Date: February 27, 2015

Submit proposals to:

Direct all questions regarding this RFP to:

Clinical Benefits of Telehealth Technology in Behavioral Health Care

Date/Time: February 19, 2015; 1-2:30 p.m. (EST)

In today's world of technology and connectivity, outpatient behavioral health care services are delivered in much the same manner as they have for the last 65 years; a patient takes time off work or away from family, commutes to the provider's office, and meets with the provider individually or in a group, in a shared, private space.

This traditional model of care may impose barriers that increase the difficulty and challenges for those seeking treatment, and may lead some to avoid behavioral healthcare completely. Couple this with the nearly 80 million Americans living in underserved areas (, and an individual's access to high-quality behavioral-health services becomes a key issue facing the behavioral health field.

Telemental health care, the delivery of behavioral health care to a location where the provider is not physically present, is one way to enable access to care. Research consistently supports the use of technology such as video teleconferencing to deliver effective evidence-based care. This webinar focuses on the clinical benefits of remote health care, both to the patient and to the therapy process.

During this webinar, participants will learn to:

  • Define telemental health care and explain its applicability to behavioral health settings.
  • Determine clinical scenarios that may benefit from telemental health care.
  • Compare and contrast the therapeutic process between in-person and telemental health services.
  • Describe how telemental health increases patient access to behavioral health services.

Larry D. Pruitt, Ph.D.
Clinical Psychologist, Research, Outcomes and Investigations Division
National Center for Telehealth & Technology
Joint Base Lewis-McChord, Wash.

Kathleen Woodside, Ph.D.
Rural Mental Health Team
VA Portland Health Care System
Portland, Ore.

Gregory Kramer, J.D., Ph.D.
Clinical Psychologist
Department of Behavioral Health
Madigan Army Medical Center
Joint Base Lewis-McChord, Wash.

Continuing Education:

Continuing education credit is available from Duke Medicine. You must register on or before February 19, 2015, at 3 p.m. (EST) to qualify for the receipt of continuing education credit.

To qualify for receipt of continuing education credit for applicable webinars, eligible participants must create a profile in the Duke Medicine Learning Management System and register for the event on, or before, the event registration deadline. Complete responses to all pre-registration questions are required to be eligible to receive credit for attending this event. For guidance on creating a user account and event registration in the Duke Medicine Learning Management System site, please visit

DCoE's awarding of continuing education credit is limited in scope to health care providers who actively provide psychological health and traumatic brain injury care to U.S. active-duty service members, reservists, National Guardsmen, military veterans and/or their families.

For details, please visit: Additionally since September 2014 for Psychology: This activity complies with all of the continuing education criteria identified through the American Psychological Association (APA) Continuing Education Requirements.

Sign up for the webinar at

Upon completion of registration, a confirmation email will be sent providing webinar event details.

If your network security settings do not allow access to the Duke Medicine website, use another network or device to access the registration page. Once registered, you may use Adobe Connect to attend the webinar.

AHRQ’s Primary Care Practice Facilitation Forum

New & Noteworthy


PCMH Resource Center

The primary care medical home, also referred to as the patient centered medical home (PCMH), advanced primary care, and the healthcare home, is a promising model for transforming the organization and delivery of primary care.

We provide implementers, decision makers, and researchers with access to evidence-based resources about the medical home and its potential to transform primary care and improve the quality, safety, efficiency, and effectiveness of U.S. health care.

Please visit us at

This electronic newsletter continues our efforts toward building a learning network for individuals with an interest in practice facilitation. We will use this listserv to share questions and answers submitted by learning forum members, as well as resources, research articles, and events of interest to the community.

Key Concepts in Practice Facilitation

Academic Detailing as a Quality Improvement Tool

Peer-to-Peer Educational Outreach to Improve Care Quality

Peer-to-peer visits by academic detailers can help improve clinical practice and the quality of care. These visits help build leadership’s buy-in to the proposed practice changes and help them understand the role of practice facilitators, what they can and cannot do, and how they can help practices implement these changes. Practice staff are more likely to accept a message if it comes from someone with a similar background. You can’t start using academic detailing too early, but be judicious in calling on detailers and limit visits to an hour in length if possible.

An ideal detailer will have experience working with practice facilitators and understand the changes being undertaken at the practice. Strong communication and educational skills, approachability, and credibility in the community are also important qualities. Before meeting the practice, facilitators should orient the detailer to the improvement project and goals and the detailer’s role in peer-to-peer exchange to create buy-in and increase knowledge.

Preferably, the quality improvement team will participate in the detailing visit. While this may not always be the case, successful practice change will require engagement of the entire team. Additionally, given their leadership role, practice facilitators will be integral to the meeting and should debrief with the practice staff after the detailer’s visit. By listening to the encounters between the detailer and staff, the practice facilitator can help support the translation of the learning and new ideas into action by the quality improvement team.

For more information on academic detailing practices, see Module 10 of The Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers. You can download a PDF copy of the entire handbook free of charge at the PCPF Resources page of AHRQ’s PCMH Resource Center (

Training Opportunity

Academic Detailing Training

The National Resource Center for Academic Detailing (NaRCAD) announced its spring training session will be held on May 4th and 5th in Boston, MA. The session is sponsored by Brigham and Women’s Hospital and Harvard Medical School and uses training materials developed with a grant from the Agency for Healthcare Research and Quality (AHRQ). The session addresses theory and principles of academic detailing, evaluating clinical evidence, and dissecting an academic detailing call. In addition, small groups will work on messaging, communications, and provide opportunities for practice and critique. More information and registration links can be found on NaRCAD’s website.

Upcoming Event

Introducing AHRQ’s Expanded Practice Facilitation Training Curriculum

Register Now! Thursday, February 26 from 3:00 – 4:30 p.m. ET

This is the fifth and final webinar in a series designed to share AHRQ’s development of tools and resources for training primary care practice facilitators (PFs). During this webinar, speakers will provide insights on the development of AHRQ’s new and expanded primary care practice facilitation training curriculum. The curriculum’s authors will provide information about the expanded content and potential instructional methods. In addition, participants will have an opportunity to discuss how the curriculum might be used to expand the practice facilitation workforce.

To register, please click here.

If you would like to listen to any of our first four webinars in the series, regarding PF Case Studies, Use of Health IT, Supporting Patient Safety, or Patient Engagement, respectively, please click the appropriate link and register for the event you wish to listen to. If you have already registered for these events, simply sign in. This will bring you to all of the resources available during the live event, including audio and a slide deck.

Upcoming Event

Advanced Methods for Primary Care Research: The Stepped Wedge Design

Register Now! Friday, February 27 from 1:30 – 3:00 p.m. ET

The AHRQ’s Practice-Based Research Network Resource Center is hosting a webinar based on a NAPCRG 2014 workshop presentation that will outline key features of the stepped wedge design; discuss issues and challenges around implementing stepped wedge designs in primary care-based studies; and offer creative applications of methods and solutions to these unique challenges. Application for CME credit has been filed with the American Academy of Family Physicians. Determination of credit is pending. Presenters include:

·         Miriam Dickinson, PhD, University of Colorado

·         Bethany Kwan, PhD, MSPH, University of Colorado and CaReNet PBRN

·         Christopher Meaney, MSc, PhD, University of Toronto

·         Moderator: Rebecca Roper, MS, MPH, Director, Practice-Based Research Network Initiative, Agency for Healthcare Research and Quality.

To register, please click here.

If this information was forwarded to you and you would like to subscribe, please email and include “subscribe” in the subject heading.

This service is provided to you at no charge by the Agency for Healthcare Research and Quality.

To unsubscribe, please click here.

National AHEC Organization
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